Service Policy

Our company has always been adhering to the "sincere, steady, high quality service" business philosophy and set up a  customer service department, To customer demand as the core, customer satisfaction as the goal, committed to provide quality services and value-added services, not only to solve customer's problems, at the same time, help customers to improve competitiveness and achieve complementary advantages and achieve the goal of common development. 

Service means to provide the most convenient service for partners and users through multiple channels and channels, including telephone service, field service and network service.We set up a 24-hour service hotline to collect customers' opinions and Suggestions, answer their questions and solve problems about product, technology, market and other aspects.The field service is the service of designing, implementing and maintaining the field solution for the technical personnel provided by us.Users can ask technicians to visit the application site of the system, design solutions and construction plans, and guide the installation and implementation of the project. For those who cannot leave the site, technicians can be required to go to the site for equipment maintenance and maintenance in the shortest time.We also provide network services. Customers can visit the company's website at any time to inquire about products, technologies, markets, services and other information, and download relevant software to achieve timely software upgrades and faster services.